376 North Central Ave. Oviedo, FL 32765

(407) 365-6500

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Small Business U

November 12th,  2020 – Canterbury Conference Center at 10:00 AM

*registration required*

Building a Tribe of Raving Fans

Getting in front of customer expectations is critical for growing a successful business. Consider this…it takes approximately 13-15 touches to make an impression on a potential prospect. That’s just to attract and convert prospects/leads. What happens after is where the rubber meets the road. This workshop will focus on:

  • Identifying individual customer expectations at each touchpoint engagement
  • Creating an individual customer journey that meets their expectations
  • Creating an experience that ultimately produces RAVING FANS on the back end


KEYNOTE: Charlie Fish, Owner/Operator Chick-fil-A – Customer Service

Danna Olivo, Owner – MarketAtomy


To register, click here

Membership: It has its benefits!

Looking to grow your business and accomplish your professional goals? Membership is the way to do it!
Click below to find out how the OWSRCC can help.


376 North Central Ave.
Oviedo, FL 32765
Phone: (407) 365-6500
Fax: (407) 650-2712
Hours: M-F 9:00am – 5:00pm

Mailing Address:
P.O. Box 621236
Oviedo, FL 32762